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TOP TEN QUESTIONS TO ASK YOUR CURRENT OR POTENTIAL BUSINESS INSURANCE AGENT OR BROKER
- What do I do if I have a claim?
Insuramerica of Florida - Call our office, we will take the necessary
information to get your claim reported to your insurer. If your claim occurs
after hours, you can visit our website to obtain emergency numbers for your
insurance company. If you do report your claim directly, please let us know
also so that we can monitor the progress of your claim and follow up when
necessary. We will intercede on your behalf at any time. CLAIM SERVICE IS
WHY YOU BUY INSURANCE!
- When I add autos, property or equipment to my policy, how do I know I really am insured?
Insuramerica of Florida - We automatically fax or e-mail you a copy of
our instructions to the insurer to bind the coverage on your account (and
ID cards for vehicles). If you make your request via our website you will
receive a return email form us confirming your request and coverage
- How do I request evidence of coverage or a certificate of insurance and how long does it take?
Insuramerica of Florida - Fax or e-mail your request to us. We will send
evidence or a certificate by fax or e-mail and mail the original on the same
day you contact us. Special request can be handled on a priority basis.
- How easy are you (my agent) to reach?
Insuramerica of Florida - Call our national toll free number. All calls
are returned same day or the next working day and voice mail is an option.
You may e-mail or fax to our office 24 hours a day, seven days a week.
- How do I keep my insurance costs as low as possible?
Insuramerica of Florida - As an independent, professional agent we represent
many insurers, and we shop for the best price. We are members of the National
Society of Agents for Continuing Education. This national organization of
nearly 500 agents has developed many special insurance programs for businesses.
- How do I know that the insurer will be there when I need them?
Insuramerica of Florida - We represent insurers who are rated secure (A++,
A+, A, A- or B+) by the A.M. Best rating service. We always show the rating
of the insurer on our proposals.
- How do I know that my business is protected from risks that could destroy or cripple it?
Insuramerica of Florida - New clients are surveyed for risks that are
common for their type of business. At least 60 days prior to renewal, we send
our clients a review of the existing coverage and we ask about any changes
in the business operation. We also, review previous recommendations as well
as making new ones.
- How do I know that my agent stays up to date on the insurance scene?
Insuramerica of Florida- All of our employees are enrolled in continuing
education programs. Among the professional designations already achieved by
our employees are CIC (Certified Insurance Counselor); CPIA (Certified Professional
Insurance Agent); ACSR (Accredited Customer Service Representative) and CISR
(Certified Insurance Service Representative).
- How will you help my business succeed? Will you educate me about insurance?
Insuramerica of Florida- Controlling insurance costs by managing risks
is not just a slogan or motto, it is what we do. Many of our best clients
are also the most successful businesses. These clients want to know how their
insurance works, and they tend to use their insurance only for large losses.
We will do what it takes to educate you about risk management. Our goal is
to earn your business and make you a client for the long term.
- How do you feel about your clients?
Insuramerica of Florida - Your success is our business! There is no dream
greater, no quest nobler, no endeavor more fulfilling, than an entrepreneur
succeeding and enjoying his or her business.
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